TERMS AND CONDITIONS

ABOUT BELONGING TO THE PROGRAM

  • Creation as a client in LASKIN implies acceptance of the regulations established for the Loyalty Program.
  • Membership in the LASKIN POINTS Program is free.
  • Registration in the LASKIN POINTS program and the use of the benefits of the program are subject to the regulations, terms and conditions established by LASKIN .

ABOUT THE PROMOTIONS OFFERED

  • The promotions offered have a limit.
  • Remember that you can only redeem points for physical purchases, you will not be able to do so through online purchases or call centers.

ABOUT THE EXPIRATION OF POINTS

  • LASKIN POINTS expire one year from the date of their accumulation.
  • Expired points cannot be refunded to the client's account for any reason and this procedure will not be subject to any review by LASKIN.

ABOUT THE ACCUMULATION OF POINTS

  • To accumulate LASKIN POINTS you must present your identification document or provide your identification number in each transaction you make through our sales channels.
  • To redeem LAS KIN POINTS you must present your identification document and a copy of this document.
  • The LAS KIN POINTS that you have are announced on the purchase invoice.
    accumulated.
  • LASKIN reserves the right to modify or cancel the benefits, terms or conditions of the LAS KIN POINTS program at any time and without prior notice.
  • LASKIN reserves the right to suspend the connection of any person registered to the program due to unwanted behavior, verbal aggression with any of our collaborators, damage to property and for no reason will it be understood to be justified and without prejudice to legal actions that are appropriate according to the agreement. with the nature of the facts themselves.
  • The LAS KIN POINTS accumulated are individual and non-transferable. Consequently, the transfer of LAS KIN POINTS to other members of the program is NOT permitted.
  • It is the responsibility of the loyal customer to maintain general data
    updated.
  • The account holder is solely responsible for any erroneous information in their registration.
  • The benefits of the Program are not negotiable or exchangeable for money or other benefits not established by LASKIN .
  • In the event that the person dies, LASKIN POINTS are not inherited or transferred to other people.
  • The accumulation of LASKIN POINTS does not apply to product returns or purchase of gift vouchers.
  • When you redeem your LASKIN POINTS, they will automatically be deducted from your accumulated account.
  • LASKIN POINTS will be charged to your account immediately after the transaction date.
  • To make any request, claim or suggestion you can contact us through emailservicioalcliente@laskin.com.co, page www.laskin.com.co/experiencia or cell phone +57 (310) 631 5656 .
  • Points not accumulated for not promptly informing the person who is paying the purchase that they are a member of the program, or for not presenting the
    respective document, may be added to the account as long as the invoice does not have a date greater than six (6) months after the purchase was made.

ON THE YIELD OF POINTS

  • To redeem a product or procedure you must have the number of points necessary for this purpose, in the available balance. Otherwise it will
    You must cancel the surplus.
  • To redeem LASKIN POINTS you must do so in person by presenting your identification document and a copy of it. If you do not claim it
    personally, you must send: Authorization letter signed by the account holder. Legible photocopy of the person's identity document
    authorized to redeem points.
  • When redeeming LASKIN POINTS for any product, you must check that it is in perfect condition. They will only be changed if they have quality problems. The guarantees of each product are subject to the conditions offered by the supplier itself.

ON MODIFICATIONS OF THE PROGRAM

LASKIN SA reserves the right to modify, suspend, terminate and/or cancel partially or totally, individually or collectively, at any time, without prior notice and with future effect, the LASKIN POINTS program. For this purpose, LASKIN must inform its clients, by the means(s) it considers most appropriate of said decision. In case of individual and/or collective suspension, termination or definitive cancellation of the program, if the client(s) have in their LASKIN POINTS account, enough points to claim products from the dermatological store or procedures from the IPS will have three (3) calendar months to request them from the date on which LASKIN informs the client or the general public, by any suitable means, about the suspension, termination or cancellation of the program.

LASKIN reserves the right to modify at any time the means of communication with the members of the LASKIN Points program, implementing alternative or substitute mechanisms that provide the same information to the medium used.

ABOUT CUSTOMER DATA

  • The client authorizes LASKIN to obtain, compile, update, collect, process, reproduce and/or dispose of the data or partial or total information of the members enrolled in the loyalty program in accordance with our Personal Data Protection Policy published in the page https://laskin.com.co/politicas
  • LASKIN is not responsible for the incorrect accumulation and/or redemption of points when the client has provided LASKIN with false or incomplete documents or information.
  • The account holder is solely responsible for any erroneous information in their registration.
  • In order to offer better service and updates on promotions and benefits to our clients, LASKIN recommends periodically updating personal and contact information through telephone lines or through the page www.laskin.com.co/puntos-laskin

KEEP IN MIND

  • The marketing of points or redeemed products is not permitted and entails the immediate exclusion of the client from the program, if proven.
  • The benefits of the Program are not negotiable or exchangeable for money or for others not established by LASKIN.
  • If you do not agree with the Program, communicate your decision to LASKIN SA through emailservicioalcliente@laskin.com.co, page www.laskin.com.co/experiencia or cell phone +57 (310) 631 5656.
  • If the client observes any inconsistency in their account, they must contact LASKIN SA through the website www.laskin.com.co/experiencia or cell phone +57 (310) 631 5656 , before two (2) months from the date of inconsistent transaction on the account.